Refund policy
No Return & Refund Policy – Digitoo
At Digitoo, we strive to provide high-quality products and a smooth shopping experience. Please read our policy carefully before making a purchase.
1. No Returns
All sales made on Digitoo are final. We do not accept returns or exchanges once the order has been delivered.
2. No Refunds
We do not offer refunds for any products purchased through our store, except in the case of receiving a damaged or incorrect item (see below).
3. Damaged or Wrong Items
If you receive a damaged, defective, or incorrect product, you must contact us within 24 hours of delivery with:
- Your order number
- Clear photos or video proof of the issue
After verification, we may offer a replacement only (no refunds).
4. Order Cancellation
- Orders cannot be canceled once they are confirmed and processed.
- Please ensure all details are correct before placing your order.
5. Customer Responsibility
Customers are responsible for:
- Providing correct shipping information
- Being available to receive the order
We are not responsible for failed deliveries due to incorrect details.
6. Contact Us
If you have any issues or questions, feel free to contact our support team:
- Email: digitoodigitoo@gmail.com
- Response Time: 24–48 hours
By placing an order with Digitoo, you agree to this No Return & Refund Policy.