Refund policy

No Return & Refund Policy – Digitoo

At Digitoo, we strive to provide high-quality products and a smooth shopping experience. Please read our policy carefully before making a purchase.

1. No Returns

All sales made on Digitoo are final. We do not accept returns or exchanges once the order has been delivered.

2. No Refunds

We do not offer refunds for any products purchased through our store, except in the case of receiving a damaged or incorrect item (see below).

3. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect product, you must contact us within 24 hours of delivery with:

  • Your order number
  • Clear photos or video proof of the issue

After verification, we may offer a replacement only (no refunds).

4. Order Cancellation

  • Orders cannot be canceled once they are confirmed and processed.
  • Please ensure all details are correct before placing your order.

5. Customer Responsibility

Customers are responsible for:

  • Providing correct shipping information
  • Being available to receive the order

We are not responsible for failed deliveries due to incorrect details.

6. Contact Us

If you have any issues or questions, feel free to contact our support team:

  • Email: digitoodigitoo@gmail.com
  • Response Time: 24–48 hours

By placing an order with Digitoo, you agree to this No Return & Refund Policy.